Tour Guide

Schedules and conducts tours for visitors.


Job Description Summary
Schedule: Saturday/Sunday/Holidays
Saturdays: 10AM-4:30 PM Through April
9AM-5PM beginning in May
Sundays: 11AM-4:00 PM
Holidays: 12 Noon -5:00 PM

MAJOR RESPONSIBILITIES & DUTIES:

Schedules and conducts tours for visitors and monitors exhibits.

• Communicates Boys Town history and points of interest for a wide variety of people, answers questions related to Boys Town history, and conducts tours upon request.

• Monitors exhibition floor and audiovisual displays, arranges merchandise into displays, and monitors literature displays.

• Serves as reference source for visitors and callers by answering inquiries on phone or in person regarding services; redirects telephone calls to appropriate departments as needed.

• Maintains and provides proper security for the Hall of History and Father Flanagan House.

• Opens the Hall of History and Father Flanagan House and ensures that they are secured at night.

KNOWLEDGE, SKILLS, AND ABILITIES:

• High level of professionalism and interpersonal skills.

• Extensive knowledge of Boys Town history.

• Ability to work independently.

• Ability to speak comfortably in front of large groups of strangers in an articulate, professional manner.

PREFERRED QUALIFICATIONS:

• High school diploma or equivalent preferred.

• Previous work experience to include customer service or tourism preferred.

Diversity is more than a commitment at Boys Town—it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities.  A unique feature for employees and their dependents enrolled in medical benefits are reduced to no cost visits for services performed by a Boys Town provider at a Boys Town location.  Additional costs savings for the employee and their dependents are found in our pharmacy benefits with low to zero-dollar co-pays on certain maintenance drugs.   Boys Town takes your mental health seriously with no cost mental health visits to an in-network provider.  We help our employees prepare for retirement with a generous match on their 401K or 401K Roth account. Additional benefits include tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.