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Campus Resource Officer

Job ID REQ-2024-4024 Omaha, Nebraska

In a career as a Campus Resource Officer, you will support the Boys Town mission by monitoring and ensuring safety and security conditions within Boys Town properties by patrolling campus and interacting with youth as needed. No matter your role at Boys Town, you contribute to helping us change the future of America's youth one step at a time.

Schedule: 2nd Shift/Days TBD

MAJOR RESPONSIBILITIES & DUTIES:

  • Actively monitors and ensures safety and security conditions within Boys Town properties by patrolling campus on foot, on a bicycle, or in a vehicle.  Makes regular interior and exterior patrols of Boys Town properties/buildings to ensure security and safety standards are met and maintained as directed by local policy, post orders, and applicable regulations.

  • Maintains an awareness of youth whereabouts on campus through surveillance, calendars, schedules, and databases. Locates distressed youth on campus from verbal directions provided and conducts calm dialogue with youth under stress. With the assistance and supervision of Youth Care staff, calms and safely removes a youth from a program area and provides crisis intervention when the youth is in need.

  • Responds immediately to observed or dispatched calls from staff when they require assistance with youth or any program area on campus. Escorts personnel to and from vehicles as requested.

  • Safely utilizes Boys Town vehicle to complete requirements of position.

  • Walks over moderate terrain throughout an eight-hour shift during calm to adverse weather conditions.

  • Checks all key stations and other designated areas to detect security violations. Secures doors and windows and monitors for intruders and other unusual conditions.

  • Observes and reports maintenance needs. Investigates and reports incidents involving personal injury, property damage, theft, and/or vandalism occurring on property or areas under jurisdiction and completes the designated reports. Communicates with Boys Town Police Department as necessary to report unusual and unsafe conditions.

  • Projects a secure campus by the observed presence of continuous patrol and inspection of campus grounds, and by immediate and professional response to dispatch orders for service.

  • Investigates security alarms and fire alarms. Contacts appropriate staff in response to computer room alarms.

  • Assists staff and guests to shelter in the event of severe weather warnings. Executes evacuation plan in response to fire alarm activity.

  • Proactively and creatively supports the Boys Town culture to maintain a safe, strong, and secure community.

  • Interacts personally and professionally with Boys Town youth, staff, and visitors on and off-campus.

  • Provides security for staff and youth during program changes or during mass movement of youth, including provide security for special events.

  • Investigates unauthorized personnel in accordance with policy and training.

  • Accurately and succinctly completes security reports and documentation of appropriate shift activities.

  • Enforces the 'Tobacco Free' Campus policy.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • High level of professionalism and interpersonal skills.

  • Proficient in Microsoft Office.

  • Ability to promote and maintain excellent public relations with youth, staff, visitors, and all employees and maintain confidentiality.

  • Ability to effectively blend candor, care, and empathy in dealing with others.

  • Ability to react and de-escalate youth in an empathetic and caring manner.

  • Ability to quickly assess situations and respond appropriately.

  • Excellent administrative and organizational skills.

  • Ability to work independently or as a team, meet deadlines, and multi-task while maintaining quality standards.

  • Ability to stand and/or walk for long periods of time.

  • Ability to perform physical requirements/training and defensive tactics to respond to non-compliant youth and to escort non-Boys Town personnel off the premises.

  • Ability to detect, respond, and report all unsafe conditions accordingly.

  • Ability to provide basic motor vehicle assistance, i.e., operate a battery jump pack to assist in starting vehicles and a portable compressor to inflate tires.

REQUIRED QUALIFICATIONS:

  • High school diploma or equivalent required.

  • Minimum 21 years of age required.

  • Minimum of 6 months of related experience, including administrative work experience required.

  • Possess a valid driver's license with a good driving record and pass an annual Motor Vehicle Registration check required.

  • Work rotating shifts; including evenings, weekends, holidays, and overtime as required.

  • Ability to work at multiple Boys Town property locations required.

  • Ability to complete SRO Type (NASRO) Training within 90 days of hire required.

  • Ability to complete and maintain BLS (CPR) certification within 90 days of hire required.

  • Ability to complete and maintain certification in the nationally recognized personal restraint training model (NCI) within 60 days of hire required.

PREFERRED QUALIFICATIONS:

  • Minimum of two years of experience in Law Enforcement, Security, Military, or Juvenile Counseling preferred.

  • Two years of experience in Juvenile Probation or Juvenile Court Services preferred.

Diversity is more than a commitment at Boys Town—it is the foundation of who we are and what we do.

At Boys Town, we cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. Unique perks to Boys Town employees and their families include free visits to Boys Town physicians and free prescriptions under the Boys Town Medical Plan, tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.

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