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A Century of HELP for every child, STRENGTH for every family, HOPE for every community.

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Boys Town Press Customer Service Representative- Part-Time

Job ID 11433 Date posted 01/11/2018

Position Title - Boys Town Press Customer Service Representative- Part-Time

Closing Date;  1/17/18  or  when the position has been filled

OVERVIEW OF BOYS TOWN

Do you want a career with a company that makes a difference every day?

Boys Town is nationally recognized for its research-proven child, health and family care programs.  As one of the country’s largest nonprofit funded child-care organizations, Boys Town touches the lives of more than 2 million children and families nationwide each year.

Position Summary:The Customer Service Representative at the Boys Town Press processes orders and resolves customer service issues. This position also assists with making purchases and with adding new products to the BT Press website and supports other members of the management team and their work.Also handles light admin duties as well as maintain files on all customers, checks customer account history for billing purposes, and follows up on past-due accounts. 

EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS:

High school diploma or equivalent preferred.
1 year of previous experience; customer service experience is preferred.
Knowledge of BT Press products and policies.
Ability to communicate with individuals in the organization and with external business contacts in an articulate, professional manner.
High level of customer service and interpersonal skills.
Ability to work independently, meet deadlines, and multi-task while maintaining quality standards.
Ability to type accurately and proficiently at a high rate of speed.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.  To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.

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