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Billing Specialist

Omaha, Nebraska

Job Title: Billing Specialist

Location: Omaha, NE (near 144th and Pacific)

Job Summary:

In a career as a Billing Specialist, you are often the backbone of Boys Town's success when it comes to ensuring our operations are running successfully and smoothly. You aren't just a supporting player, but someone that others can count on when it comes to innovations to benefit the organization and our mission. No matter the role you play at Boys Town, you contribute to helping us change the future of America's youth.


Ensures timely and accurate insurance claim processing, queries third parties about payment delays, recommends changes or training to reduce errors and delays, and evaluates and resolves reimbursement issues.

  • Reviews and reconciles monthly billing reports to resolve any outstanding balances from third-party payers, resubmits claims if necessary, and pulls appropriate documentation to resolve balances; completes appropriate paperwork to conduct transactions on client accounts.
  • Performs periodic reviews of third-party payments to ensure contractual adjustments are correct; calls third-party payers in pursuit of prompt payment of claims.
  • Reviews denied claims and follows up with insurance carriers, guarantors, clinic personnel, and staff to obtain additional information or clarification to appeal claims and obtain maximum reimbursement.
  • Follows up on all secondary claims and files with appropriate documentation.
  • Works closely with Medicaid and insurance companies to ensure all authorizations are in place and client information is updated annually to ensure timely reimbursements.
  • Establishes and maintains rapport with clinical personnel to facilitate account resolutions.
  • Handles all statements calls and client account resolutions and works with clients and families to resolve billing or payment issues.
  • Works with Accounts Receivable, and posts payments to appropriate accounts as needed. Works monthly AR reports to keep account aging within prescribed limits.

Required Qualifications:

  • High school diploma or equivalent.
  • 2 to 3 years of experience including mental health or medical billing.
  • Knowledge of medical billing practices and procedures, insurance terms, and reimbursement procedures.
  • High level of professionalism, customer service, and interpersonal skills.
  • Computer skills in Microsoft Office.
  • Ability to communicate in an articulate, professional manner while maintaining necessary degree of confidentiality.
  • Ability to work independently in a collaborative environment, meet deadlines, and multi-task while maintaining quality standards.

About the Village of Boys Town:

A National Historic Landmark since 1985, the Village of Boys Town is now the only National Historic Landmark District in Nebraska. At any given time, about 400 boys and girls live in the Village, receiving care and guidance for a wide range of behavioral, emotional and academic issues. When Father Edward J. Flanagan purchased the Overlook Farm in 1921, it became the new, permanent site of Boys Town. Over the decades that followed, schools, churches and homes were built, and tens of thousands of young lives were transformed.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we offer an array of competitive and attractive benefit options. Unique perks to Boys Town employees and their families include free visits to Boys Town Physicians, free prescriptions, tuition assistance, access to the campus Field House, parenting resources from our experts and advancement opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

About Boys Town:

Boys Town touches the lives of more than 2 million children and families nationwide each year. As one of the country’s largest nonprofit funded child-care organizations, Boys Town is nationally recognized for its research-proven child, health and family care programs. From our start in 1917, we’re poised to make even greater strides forward as we lead the way in changing how America cares for children, families and communities for the next 100 years.

Schedule: Full Time

Date Posted: November 8, 2019

Job ID:  14601

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.  To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.

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