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Community Engagement Connector

Job ID REQ-2023-2421 New Orleans, Louisiana

Connects community members to valuable services and resources within their community to support the improvement of their overall wellbeing.


  • Demonstrates understanding of protective factors that promote child wellbeing, individual and community level trauma and its impact, best practices in preventing child abuse and neglect, and disparities and disproportionalities in public systems.

  • Screens families to determine which families need referrals to outside service providers and which will be referred to BT Model services.

  • Ensures that the local juvenile court, schools, state agencies, youth and family service organizations, family in need of services, other agencies, and community members comprehend the process and reasons for referring families to the program.

  • Educates community members about child wellbeing and how Boys Town aims to increase and improve support to families to improve child, family, and community wellbeing.

  • Collaborates with teams to establish and maintain positive connections with community members and organizations.

  • Collaborates closely with the Family Services Specialist to provide case management support for families in need.

  • Designs and implements strategies to connect families to each other and build natural networks of support.

  • Utilizes internal and external data management systems to enter data and monitor trends.

  • Tracks and reports required qualitative and quantitative data to program directors and contracting agencies.

  • Reports to program directors and utilizes contracting agencies for support in the implementation of responsibilities.


  • Ability to be culturally competent in the identified community.

  • Knowledge of community resources and to leverage relationships to meet identified community needs.

  • Ability to communicate with community members to understand community strengths and needs.

  • Ability to develop and maintain effective community relationships.

  • Ability to work independently in a collaborative environment, meet deadlines, and multi-task while achieving established performance expectations.

  • High level of professionalism and interpersonal skills.

  • Ability to adapt responses to situations while maintaining procedural and regulatory integrity.


  • High school diploma or equivalent.

  • Knowledge of identified community required.


  • Bachelor's degree in Social Work, related field, or equivalent combination of education and experience preferred.
  • Minimum of 1 year of experience collaborating with agencies and families preferred.

About Boys Town:

Boys Town has been changing the way America cares for children and families since 1917. With over a century of service, our employees have helped us grow from a small boardinghouse in downtown Omaha, Nebraska, into one of the largest national child and family care organizations in the country. With the addition of Boys Town National Research Hospital in 1977, our services branched out into the health care and research fields, offering even more career opportunities to those looking to make a real difference.

Our employees are our #1 supporters when it comes to achieving Boys Town's mission, which is why we are proud of their commitment to making the world a better place for children, families, patients, and communities. Unique perks to Boys Town employees and their families include free visits to Boys Town physicians and free prescriptions under the Boys Town Medical Plan, tuition assistance, parenting resources from our experts and professional development opportunities within the organization, just to name a few. Working at Boys Town is more than just a job, it is a way of life.

This advertisement describes the general nature of work to be performed and does not include an exhaustive list of all duties, skills, or abilities required. Boys Town is an equal employment opportunity employer and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, national origin, age, disability, or veteran status. To request a disability-related accommodation in the application process, contact us at 1-877-639-6003.

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