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A Century of HELP for every child, STRENGTH for every family, HOPE for every community.

About Our Crisis Hotline Jobs

If you are interested in a Crisis Hotline job with Boys Town, then you already know how vital this role is to the at-risk children and the families we serve across the nation. Our Boys Town National HotlineSM provides callers with hope when their situations seem hopeless and guidance when they have nowhere else to turn. Our 24 hour a day, 365 days a year accessibility means we can connect with callers when they need help the most. Our Crisis Hotline is staffed by specially trained Boys Town Crisis Counselors who provide a calm voice, listening ear, and extensive knowledge about valuable resources available within the caller’s local community. Our Crisis Hotline jobs will test your communication skills, often requiring you to think quickly to solve problems and offer advice to caller’s based on their individual circumstances and situations. Our Boys Town National HotlineSM continues to seek new and innovative ways to connect with the public, so today we also utilize outreach techniques such as: social media, PSAs, texting, online chatting and blogging to assist even more families and youth each year. Boys Town Crisis Hotline Counselors enjoy a culture that is focused on values, collaboration, resourcefulness, active listening, and empathy. No two days are ever the same in a Crisis Hotline job, but each day is sure to offer some of the most satisfying and rewarding work you have ever done. To learn how you can use your skills and talent to giving back to your community and support us in our quest to change the way America cares for children, families and communities, search our Crisis Hotline jobs below.

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